This is pretty concerning.
If scuffed audio is fixed across the board, bad shipment time and occasional shit merch quality will be left as the only broadly-accepted general criticism of the company.
If that ever gets fixed, there will be pretty much nothing left to complain about...Other than the state of their website, i guess, but that fruit isn't low-hanging, it's decomposing on the ground.
(they still haven't added the new Invaders into the talents section, it'll soon be a month)