It seems that the whole thing was mostly genuine, it just that the mention of priority system that rubbed people the wrong way, especially for those who didn't know better or hearing it from people like say, the resident retard BTVM.
Since it wasn't in the BMVT twitter post, the priority is listed like this:
View attachment 102359
I did looked around (technically skimmed) through mentions of "priority" on that fancord when it happened and most of the people agreed that they should drop it around some hours after it was mentioned, but the guy above pretty much said when asked:
View attachment 102360
View attachment 102362
I don't really want to screenshot everything lest it filled proctor's forum HDD space, but from what I gather, the combinations of chaotic attempts to buy tickets where they basically is in discord voice calls just to coordinate things along with what BVTM did caused shit to crumble. He tried his best to defend his ground, but it's clear that people
will consider what was supposed to be a community-focused effort into a cascade of disasters thanks to out of context screenshots, unnecessary attempt to raise up morale that rubbed people the wrong way, and well, chaos.